“Called Pest Control Unit after finding cockroaches in our kitchen every night. The technician arrived right on time, explained the gel treatment thoroughly, and within a week they were completely gone. Super professional and friendly service!”
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Reviews & Testimonials
What Melbourne homeowners, renters and businesses say about working with Pest Control Unit.
LicensedVictorian technician
InsuredCertificate on request
WarrantyFree re-service
Fixed priceIn writing, up front
“Fantastic experience from start to finish. We booked an annual general pest treatment for our home. Very thorough job covering roof space, subfloor, and external perimeter. Great fixed price with no hidden surprises.”
“Needed an urgent end-of-lease flea treatment for our real estate agent. They booked us in the very next day after carpet cleaning and emailed the official receipt immediately. Got our full bond back without any hassle!”
“We had terrible scratching noises in our ceiling at night. Pest Control Unit inspected the roof void, set up tamper-proof bait stations, and sealed entry points. No more noises or rodent activity since. Highly recommended!”
“Huge spider webs were taking over our eaves, patio, and garage. The technician treated the entire property and cleared all the webs. Very conscious about our dog being in the yard too. Excellent work.”
“Black ants kept trailing across our kitchen counters no matter what supermarket spray we used. Pest Control Unit traced the trails back to the nests outside. The gel bait worked wonders—completely ant-free in just a few days.”
“Found a massive European wasp nest near our back porch. Called them in the morning and they had a technician at our house by afternoon. Removed the nest safely and quickly. Life savers for our family!”
“Had our annual timber pest inspection done. The technician was extremely thorough, provided a detailed written report with photos, and gave honest preventive advice. Honest and trustworthy company.”
“We use Pest Control Unit for routine pest control at our café. Discreet service before opening hours and all audit-ready documentation provided promptly. Couldn't ask for a better service partner.”
“Discovered bed bugs after returning from an overseas holiday. The team was discreet, methodical, and did a follow-up visit to ensure 100% eradication. Slept peacefully again thanks to them!”
“Punctual, polite, and very knowledgeable. Explained all safety precautions for our toddlers before starting the treatment. Haven't seen a single bug in months. 10/10 service.”
“Had a possum thumping around in our roof cavity. Pest Control Unit humanely removed it, sealed up the entry roof gap, and installed a nest box in our tree. Problem solved cleanly and ethically!”
Our Guarantees
Six promises we put in writing on every single job
Reviews tell you what happened to someone else. These are what we commit to for you, before any money changes hands.
Fixed price, quoted before we start
You get the full price in writing before any work begins. No call out fee, no "while I am here" add-ons, no invoice surprises. If the job turns out to be bigger than described, we stop and talk to you first.
Warranty with a free re-service
Eligible treatments carry a warranty period stated on your service report. If the covered pest comes back inside it, we come back and re-treat at no charge. You do not have to argue for it.
Licensed technician, every job
Your treatment is carried out by a licensed Victorian pest control technician — not a subcontractor, not an unlicensed spray hand. Ask to see the licence on the day and we will show you.
Fully insured, certificate on request
We carry public liability insurance. Ask us for the certificate of currency before you book and we will email it to you — no hesitation, no excuses.
Registered products, applied to label
Everything we use is APVMA registered and applied strictly at label rates. We tell you what is being used, where it is going, and exactly how long to keep children and pets off treated surfaces.
We turn up in the window we promise
A confirmed arrival window, a call when we are on the way, and no all day waiting. If we are running late you will hear it from us first, not wonder about it.
Check Us Out
Do not take our word for it — here is how to verify us
Most pest control websites ask you to trust a wall of five star quotes. We would rather hand you the checklist for vetting any operator, including us.
Check the licence. Ask for our pest control licence number and verify it. Any legitimate Victorian operator will hand it over without pausing.
Ask for the insurance certificate. Request the certificate of currency for our public liability cover. It takes us one email to send and it protects you if anything goes wrong.
Call and ask hard questions. What product are you using? Why that one? Is it safe around my dog? A technician who knows their job will answer plainly. Vague answers are your signal to hang up.
Get the price in writing. Before anything starts, get the quote in writing including what is and is not covered. We send ours by email or SMS so you have it on record.
Ask us for anythingLicence, insurance, product details — all on request
What Happens
Exactly how a job runs, start to finish
You call or send the survey
You describe what you are seeing. We give you an honest recommendation and a fixed price — including telling you if you do not need a treatment at all.
We confirm a time window
A booking confirmation with an arrival window and a short preparation list, so nothing on the day is a surprise.
We inspect, then treat
We walk the property, identify the species, show you what we found, and treat the source rather than the symptom.
You get it in writing
A service report listing what was found, what was used, the warranty period, and what to do next. Then we ask for your honest feedback.
Straight Answers
The questions people ask a business they have not used before
Why should I choose Pest Control Unit over other companies?
You should book us because our price is fixed in writing before we start, our technicians are licensed and insured, eligible treatments carry a warranty with a free re-service, and we deliver 5-star service across metropolitan Melbourne. Judge us on what we put in writing, how we answer the phone, and our proven customer feedback.
How do I know the treatment is safe for my kids and pets?
Everything we use is APVMA registered and applied at label rates. On the day we tell you what product is going where, and how long to keep children and pets off treated surfaces — usually until it is dry. Tell us in advance about pregnancy, asthma, fish tanks, birds, chickens or edible gardens and we will adjust the plan around them.
What if the pests come back?
If it is a covered pest inside the warranty period stated on your service report, we come back and re-treat at no charge. We will also tell you honestly when something falls outside that — for example a brand new infestation walking in from a neighbouring property or a renovation.
Will the price change once you are here?
No. The quote is fixed for the job as described. If we arrive and the situation is materially different from what was described on the phone, we stop and discuss it with you before doing anything — you decide whether to proceed.
Can I see your licence and insurance?
Yes, and we would rather you asked. Request the licence number and the certificate of currency for our public liability cover before you book, and we will send them through. Any operator who gets cagey about that is telling you something.
How quickly can you get here?
Same day and next day appointments are kept open for urgent jobs like wasp nests, rodents and cockroach infestations. Standard bookings are usually within a few days, including early mornings and Saturdays.
Judge us on the job, not on a page of quotes
Call and ask us anything — licence, insurance, products, price. If the answers do not satisfy you, do not book.